Job Posting: Developer advocate with documentation skills

Update: This role has been filled. If you’re interested in working with us, we’re always happy to hear from you, but we aren’t actively hiring for this role currently.

Thanks for your interest in working at Read the Docs. We are a small team of 5, and we’re looking to add 2-3 people in 2021, and we’d love for you to be one of them.

About the company

Read the Docs is a large open source project providing documentation building and hosting. You can think of it a continuous integration for docs. We do around 500 million pageviews each year. We are a small team, but this role will have a large impact of millions of users. Our codebase is almost entirely open source, and we feel strongly about supporting the community while sustaining the project in an ethical manner.

We have two primary products:

This role would primarily be working on the core Read the Docs codebase and extensions to Read the Docs that we maintain.

About the job

This job will be our first developer advocate hire. You will be responsible for developer marketing and improving our documentation.

At the beginning of this year, we received a grant to support scientific software. Given this grant, the job will have two major parts:

  • For 2021, around half your time will be spent working on work related to our grant. This focuses on improving our guide and tutorials for Read the Docs and supporting software in the ecosystem (Sphinx, docutils)
  • The other half of your time will be spent working on Read the Docs itself, outside of the grant funding. This includes managing a number of improvements to our documentation structure, and improving our user guides.

Historically, we have had a very developer-focused audience, but we are trying to make our documentation more appropriate for less technical users. One of our first priorities will be creating more beginner and tutorial content for Read the Docs. This could perhaps include some video or audio content, along with written docs.

The other major part of this job will be creating and promoting the grant work we’re doing. We will need to do outreach into the Data Science community, and work to understand the needs of these users. Based on those needs, we will work to build new resources and raise awareness of existing resources that are relevent to these users.

Technical Details

Read the Docs is a large Python & Django web application. The current technologies that we’re using are:

  • Sphinx/reStructuredText for documentation
  • Read the Docs for building & hosting documentation :)
  • Our blog is somewhat custom, built on Sphinx as well
  • Twitter for most of our marketing and developer relations

You will be responsible for authoring documentation and marketing content using reStructuredText, using Sphinx and Pelican.

In terms of the develop relations work, the following skills will be useful:

  • Interviewing project owners to understand their documentation needs and how we can help them
  • Publishing blog posts promoting the content we’re writing
  • Making small images and videos to make our content more compelling
  • Other content marketing and developer marketing skills will be very useful

Additional Responsibilities

All of our team members are responsible for some of the basic operations of the project. As a small team, there are a lot of jobs to be done and not many hands to fill them. You will be responsible for owning projects in your area of the team, but also working on many other things.

User support is one of the main things you will be handling that spans the business. We have GitHub issues and emails that come in each day, and we have a support rotation for dealing with them. You can expect being primarily responsible for handling support one day a week, along with following up with users each day as necessary.

Requirements

We want someone with experience and vision to improve the product as a whole, and can contribute across multiple domains. We are a small team and you will be given a lot autonomy in building and improving things, so being self-driven is an asset.

Being familiar with some or most of the tools listed above would be great, however we believe experience with similar tools should translate easily as well. Having some knowledge of the data science community is also useful, given the grant work that will be part of this role. We realize that you might not know all of our tools, please reach out if you think you’d be a good fit.

We are a fully remote company and our team is currently based in the US, South America, and in Europe. We hope to work with people that are based in timezone where we have some overlap with the entire team, which is around UTC-8 to UTC+1.

Structure

We are currently only able to offer contracts to work on the project. The plan would be for us to contract with you to work between 3-5 days a week. Half of our team works 4 days, and the other half works 5 days, and we are happy to be flexible with whatever works best for you.

After an initial interview, we normally do a small paid project to see how we work together. If that goes well, we will move towards a longer term contract. We plan for this role to continue after 2021, working on Read the Docs fully after the grant funding expires.

The pay rate will vary with experience and the number of days worked. As a small, self-sustaining open source project we are not able to pay as much as large companies. We are able to provide a supportive and very flexible work environment, with a strong sense of mission. All of the members of our team have worked with us for more than 2 years, and we strive to have a stable team working to build something meaningful.

Applying

We will be accepting applications on an ongoing basis until the position is filled.

Update: This role has been filled. If you’re interested in working with us, we’re always happy to hear from you, but we aren’t actively hiring for this role currently.